Shipping

Shipping fee is based on item weight. It is fixed, non-negotiable, and subject to change without notice.

Our domestic handling time is between 1 - 3 business days with average of 2 business days. Our international shipment handling time is between 1 - 5 business days with average of 3 business days. For international order paid by paypal, we may put a holding period for security purposes. Based on our experience, most fraudulent activities (unauthorized payments) are reported to paypal within a week or two after payment was sent.

We offer a variety of shipping methods as listed below to make your shopping experience better. The estimated delivery time provided by USPS and UPS varies depending on your location. It is appropriate to add our handling time when estimating arrival date of an order. Please note that it is common for an order to arrive outside estimated delivery date, especially for international order. We do not and never guarantee delivery date as it is outside our control. We ask you to wait at least 30 days from shipped date before filing lost mail claim. Based on our experience shipping to Brazil and other South America countries, please allow up to 2 months for delivery. Furthermore, during our busiest quarter (Nov, Dec, and Jan), we ask you to be more patience as packages are often time get delayed.

Domestic Shipping Methods

 

International Shipping Methods

Free Standard Shipping for orders (shipped, not placed for preorders) over $70 for contiguous US location only. Cannot be combined with promotions.

USPS Media Mail (4 - 14 business days)
  • Delivery confirmation number is available
  • Insurance is NOT included
  • We do not ship using this method to AK, HI, APO / FPO, and US Protectorates, ie. American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.).
USPS First Class Mail (1 - 5 business days)
  • Delivery confirmation number is available
  • Insurance is NOT included
  • Weight restriction: Any packages over 13 oz cannot be shipped via First Class Mail
USPS Priority Mail Expedited (1 - 4 business days)
  • Delivery confirmation number is available
  • Insurance is NOT included
UPS Ground (1 - 7 business days)
  • Tracking number is available
  • Insurance is included up to $100
 USPS First Class Mail International (10 - 15 business days)
  • No tracking is provided
  • Insurance may be included depending on amount purchased
  • Weight restrictions: Any packages over 4 lbs cannot be shipped via First Class Mail International
USPS Priority Mail International (6 - 10 business days)
  • Tracking number may be available depending on weight and size of product(s)
  • Insurance is included
USPS Express Mail International (3 - 5 business days)
  • Tracking number is available
  • Insurance is included
  • Signature is required

Payments

  • We accept credit cards by Visa, MasterCard, and Discover, Paypal for orders submitted online. The security and protection of your credit card information and all of your personal information are our top priority. Every transaction will be 100% safe. We use secure server (SSL) for checkout process. We recommend Credit Card or Paypal Payment Method for seamless checkout experience.
  • We do not recommend sending money order, cashier check, or western union money transfer, but if you prefer to do that, you must contact us first.
  • We do not accept personal check or bank transfer.

 


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